Privacy policy

Last updated: August 4, 2025

Return & Exchange Policy

Thank you for shopping with us. Please review our return and exchange policy carefully before placing your order:

  1. 1. Personalized & Made-to-Order Items:

All personalized and made-to-order items are final sale. Once production has begun, we do not offer refunds or cancellations, as each item is custom-made according to your design and specifications.

  1. 2. Defective Items:

We take pride in the quality of our garments. If you receive an item with a manufacturing defect, we will gladly offer a replacement. To be eligible, the original defective item must be returned in unworn condition. Please notify us within [insert number] days of delivery, including photos and a description of the defect.

  1. 3. Store Items – No Exchanges:

All store items (non-customized) are also final sale. We do not accept exchanges on any items purchased from our store.

Terms of Service

  • Order Accuracy:

It is the customer’s responsibility to ensure that all order details, including sizes, colors, artwork, and spelling, are correct before submitting payment. We are not responsible for errors approved by the customer.

  • Production Timeline:

Production times may vary depending on order size, complexity, and current demand. Estimated turnaround times will be provided, but are not guaranteed unless otherwise stated in writing.

  • Design Ownership:

All original designs submitted by the customer remain their intellectual property. However, we reserve the right to showcase custom designs in our portfolio or marketing materials unless the customer requests otherwise in writing.

  • Payment Terms:

Full payment is required before production begins. We accept [list accepted payment methods].

  • Shipping:

Once an item is shipped, we are not responsible for delays, loss, or damage caused by the carrier. Tracking information will be provided when available.

  • Policy Changes:

We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective upon posting on our website.


If you have any questions regarding these policies, please contact us at:

Email: bluepalmsprinting@gmail.com

Mailing Address: 7075 Cross County Rd #42343 North Charleston, SC 29418

Thank you for supporting our business!